From the initial award of our ISO 9001:2015 certificate and signoff of our comprehensive quality manual, we have now achieved a large number of accreditations which allows us to demonstrate to our clients that we not only take great pride in the training of our teams, but we offer the best quality service available which is scored through monthly KPI results and bi-annual client surveys.
Security Industry authority (SIA) in the Private Security Act 2001 has commissioned the licensing of security officers working within the industry since March 2006. The SIA has set standards of training and professionalism for security companies in order for them to improve the quality of the service they deliver to their customers.Vigilant Security Services has acquired the SIA Approved Contractor status in their ‘Approved Contractor Scheme’ (ACS) which portrays our commitment to the quality of service that we provide to our clients. This means that from company’s management to security supervisors through to security guards and door supervisors we have a proven operational and management system in place to satisfy customers’ needs. Vigilant Security Services holds SIA approved contractor status for the provision of manned guarding and door supervision services.
Vigilant Security Services has been employing a British Standards compliant set of procedures since its inception. From employing a security officer, to the management of sites and looking after clients interests a robust procedure had been used. Since being awarded our BS EN ISO9001-2000 Certificate we now have a comprehensive quality manual to work to follow. This allows us to offer our customers the best possible service and a system through which to improve this service at every level of our organisation.
Achilles is an independent provider of qualified comprehensive and up to date information on suppliers that identify, qualify, evaluate and monitor suppliers allowing customers to make selection of quality suppliers. Vigilant Security Services is assessed every year by the Achilles on our ISO9001, OHAS18001 and ISO14001 standards which proves that we provide a services that is not only excellent in quality but also health and Safety and environment conscious.
Link-up is the UK rail industry supplier qualification scheme by Achilles providing a single common registration, qualification and audit process for suppliers that is shared by the UK rail industry. A company that is Link-up approved can only work on the UK rail tracks because it has showed strict adherance to health and safety, quality management and environmental standards. By choosing Vigilant Security Services as your security supplier you can be rest assured you are getting service from one of the best.
BSI Management Systems developed a unique tool to enable companies to understand and employ the strategic value of ISO 9000 standards through the guidelines of BSI (British Standards Institute). Vigilant Security Services has been employing these standards throughout its organizational structure since its inception. To be a registered member of BSI means that it is recognised that we are committed to providing the best quality services to our clients and are continually looking to improve our service.
The British Security Industry Association is the trade association for the professional security industry in the UK. Members of BSIA provide over 70% of the UK security products and services and adhere to strict quality operational and management standards.
Vigilant Security Services is proud to be a member of this elite group.
Member companies share valuable knowledge and discuss ways towards common goals such as: client satisfaction, legislation, etc during bsia meetings. This gives the member companies a platform to benefit from each other’s experiences and to ultimately deliver a better service and raise the standard of security industry.
Safe Contractor is an independent organization that accesses member companies’ Health and Safety arrangements thoroughly before issuing them with a SAFEcontractor Certificate. Vigilant Security Services’ Safe Contractor status shows our competency and our strict adherence to Health and Safety policies and procedures. This means that all our security officers, door supervisor and security guards are trained to understand and follow Health and Safety guidlines pointed out by Vigilant Security Health and Safety risk assessor.
Our Security guards have the ability to identify any Health and Safety issues and report them to the management. Thereby enabling the customer to find a solution before hand.
Vigilant Security Service UK Ltd is registered with ICO.
The Information Commissioner’s Office (ICO) is responsible for regulating and enforcing the access to and use of personal information.
The Information Commissioner’s Office is the UK’s independent authority set up to promote access to official information and to protect personal information.
Vigilant Security brings you definitive Security Guarding Services that works on every level, so why not give us a call today.
