• PSA LICENSED SECURITY (PSA LICENCE 02946)

Keyholding Services Ireland – Dublin, Galway & Nationwide

Vigilant provides PSA Licensed Keyholding Services in Ireland for businesses and homeowners. We keep your keys safe and attend alarm calls 24/7. Our officers also check the inside and outside of your property. We serve clients across the Republic of Ireland, so you do not have to handle out-of-hours calls.

Keyholding officer unlocking an office building at night beside a marked Vigilant van

Out-of-Hours Protection

Why Use a Professional Keyholding Service in Ireland?

Who checks your property when you are away or your business is closed? Staff and neighbours may face intruders or unsafe faults alone at night. They may also lack the right safety gear. As a result, directors face lone-worker risks, while residents face stress and worry.

Our professional keyholding service in Ireland handles these call-outs for you. We keep your keys safe and send a licensed officer if your alarm goes off. The officer then checks your property, so you do not need to go out at night.

Services We Offer

What's Included in Our Keyholding Services for Irish Businesses & Homes

Our key holding service covers five core tasks for businesses and homes.

  • 01

    OUT-OF-HOURS RELIEF

    We hold your keys in a safe place. Each set has a code, not your address. As a result, you, your staff and your family can stay home at night.

  • 02

    24/7 ATTENDANCE

    Attend alarm activations day or night: Our uniformed officers respond immediately to intruder or fire alarms. This service runs 24 hours a day across the Republic of Ireland.

  • 03

    VERIFIED INSPECTIONS

    Check the property inside and out: After an alarm, our officer checks the building. This includes gates, doors, windows and rooms inside. Next, the officer looks for a false alarm or signs of a break-in.

  • 04

    ACCESS CONTROL

    Lock-up and unlock visits: We open and lock homes and business sites at set times. For example, we can let in staff, cleaners or tradespeople. We also make sure the whole site is locked at closing time.

  • 05

    INCIDENT AUDITS

    After each visit, we send you a report. It shows when the officer arrived, what they found and what they did.

Who It Is For

Protecting Businesses and Private Homeowners Alike

We offer contracts for two groups: businesses and private homeowners. Both groups get the same security standards across Ireland.

Security officer setting the alarm keypad at the front door of a private home

FOR BUSINESSES

  1. Offices and Business Parks Our commercial keyholding service helps keep offices and business parks secure. We open sites for staff in the morning. Then we lock them when the team leaves.

  2. Shops and Retail Units Our business keyholding service protects shops, high street retail units and supermarkets. We respond to alarms at night and provide access for early supplier deliveries.

  3. Warehouses and Industrial Units We help protect logistics centres, warehouses and factory sites. For example, we respond to alerts at site boundaries. We also secure loading bays when the site is closed.

  4. Multi-Site Commercial Portfolios We manage several sites in Dublin and regional business parks. As a result, you can cover them under one security contract with clear responsibility.

  5. Vacant Commercial Properties Empty buildings may face squatters or water leaks. So we carry out regular lock-up checks. We also escort maintenance teams when they visit.

FOR HOMEOWNERS

  1. Second Homes Our keyholding service for second homes gives owners peace of mind when they are away. We keep your keys safe and respond to unexpected security alerts. We also make regular checks to help keep your property safe.

  2. Holiday Homes We provide a keyholding service for holiday homes and short-term lets across Ireland. We attend alarms and check homes while they are empty. After an incident, we also make sure the property is secure.

5-Step Keyholding Process

How Does a Keyholding Service Work?

A keyholding service works in 5 steps: property registration, key coding, vault storage, authorised key release and visit reporting. A PSA-licensed provider keeps the keys safe. The provider also attends out-of-hours calls, so owners, staff and family can stay home.

  1. 01

    Register the Property

    Vigilant records the site address, entry points and alarm panel type. We also note how to enter the site and who we may contact. At handover, we log each key set to the client account.

  2. 02

    Code the Keys

    We seal each key set in a tamper-evident pouch. We add a tag with a unique barcode serial number. The tag has no property name or address. So, if a key goes missing, it cannot point to the premises.

  3. 03

    Store the Keys in a Secure Safe

    We store coded key sets in a secure, access-controlled key safe at our Tallaght operations office. Only PSA-licensed, Garda-vetted staff may open it.

  4. 04

    Release the Keys for Authorised Visits Only

    A licensed officer collects keys only for approved visits. These include lock-up, morning unlock, access for tradespeople or cleaners, and checks that clients request. We log each key release and return. The record shows the date, time and officer name.

  5. 05

    Inspect the Property and Send the Report

    The officer checks doors, windows, gates and rooms inside. Next, they secure the property and set the alarm again. After each visit, we email the client a digital report. It lists the arrival time, findings and actions taken.

Operators at the Vigilant operations centre coordinating keyholder visits

Why Choose Vigilant as Your Keyholding Company

We provide out-of-hours security across Ireland. Our service follows Private Security Authority standards. We also coordinate local response from our Dublin (Tallaght) operations office.

  • PSA-Licensed, Garda-Vetted Officers

    We hold full statutory certification from the Private Security Authority. We follow Ireland’s rules for security work and officer vetting.

  • Reliable Short-Notice Cover

    Need temporary keyholder cover at short notice? Staff illness, sudden holiday leave or an urgent handover of an empty site may create a gap. We can arrange cover at short notice.

  • Keyholding Plus Mobile Patrols

    Keyholding combines with mobile patrols in one service. The same licensed officer who holds your keys visits the property at agreed times, checks doors, and interior zones, and reports after every visit.

Vigilant officer checking an external camera at a business park beside a patrol van

Republic of Ireland Keyholding Coverage & Dublin Office

Our Dublin office in Tallaght Business Park manages keyholder response across the Republic of Ireland. We serve offices in Sandyford and shops in Dublin city centre. We also cover warehouses in Kildare and holiday homes in Cork, Kerry and Galway. Our licensed keyholders attend day or night and meet the required security rules.

Request a Keyholding Quote

COMBINED FIRST-RESPONDER SOLUTION

Keyholding and Alarm Response in One Service

With our combined service, the same licensed officer keeps your keys and attends the alarm. They check the property inside and out. Then they secure it without passing the task to another team. For more on emergency dispatch, see our alarm response service page.

Request a Keyholding Quote

Our Certified Security Accreditations and Industry Standards

Vigilant holds PSA Licence No. 02946. All officers are PSA-licensed and Garda vetted.

Frequently Asked Questions About Keyholding

Find answers about keyholder duties, holiday home safety, health and safety rules, and costs.

What is a keyholding service?

A licensed provider keeps your keys safe and handles alarms, lock-ups and out-of-hours call-outs. That is what key holding means.

What does a keyholder do when my alarm goes off?

Our control room sends a licensed officer with your keys. First, they check the property inside and out. Then they deal with the cause and secure the site again. You also get a report. See our alarm response service.

Do you offer keyholding for holiday homes and second homes?

Yes, we hold keys for holiday homes and second homes across Ireland. We attend alarm call-outs, open and lock properties, and let in tradespeople. We also send a report after every visit.

Why use a professional keyholder instead of staff or a neighbour?

Staff and neighbours may face intruders alone at night. Licensed officers have training for these calls. So your team and family can avoid night call-outs and lone-worker risks.

What affects the cost of keyholding?

The cost depends on the size of the property and the number of entry points. It also depends on the location, how often we visit and the need for emergency dispatch. Cover for one site or several sites can also affect the price.

Outsource Your Out-of-Hours Property Responsibility Today

Protect your business site or home with safe key storage and reliable lock-up visits. You also get 24/7 out-of-hours emergency attendance.